Team coaching is a regular process of in-person modules,on-line support, and weekly team surveys to keep momentum.
Our business Team Coaching helps a team build and keep momentum by developing the four key areas of a successful team on an on-going basis. Your dedicated team coach helps the team clarify and focus on their team goals & milestones, develop a clear mission & strategy, clearly define team standards & roles, and develop a team culture that allows each person to perform at their best. The process is based on a monthly live team coaching session, a weekly anonymous survey from all team members, and support materials and guidance for the team leader as needed. The specific content depends on the type of team, what stage the team is at in its lifecycle, and the issues and challenges the team is facing.
Agenda & Activities
Monthly Live Team Coaching Session (90-120 minutes) An Atlanta Challenge business team coach will come to your site to work with your team. Each month’s topic is selected based on the goals of the team leader and feedback received from the team surveys.
Team Survey (15 minutes weekly) Each member of the team fills out a quick team assessment that rates how the team is doing in key areas that week, and gives any concerns or suggestions for the team.
Support Materials Your team coach will provide additional resources and exercises for the team as needed based on how the group is doing.
Team Coaching Topics The group works through a series of exercises and conversations to develop their new approach to teamwork. Some of the many topics are:
- Mission Development The team works through a series of exercises and conversations to develop a mission that is compelling and clearly defined so that each person knows what to do.
- Goal Setting Exercise Participants work through a step-by-step process to develop S.M.A.R.T. goals for the team and themselves.
- Team Player Traits Participants engage in a short discussion and interactive exercises to help identify and incorporate the traits of a true team player (such as reliability, initiative, etc.).
- Roles & Responsibilities Exercise Each member of the team charts their primary role on the team and the specific responsibilities they have. Everyone then reviews each person’s list in order to clearly define each person’s team function.
- Conflict Resolution A simple but powerful technique for turning conflict and misunderstandings into opportunities for growth.
- Code Of Conduct Exercise The group works through a series of exercises and conversations to develop a Code of Conduct, a group agreement on how they treat each other, handle conflicts, and work together.
- Active Brainstorming The team learns a proven process for utilizing the strengths of everyone on the team in order to create or improve on ideas .
- Action Plans The team develops a system for making decisions and taking action on them for reaching their goals and keeping track of their progress
Team Coaching Process
Team Self Assessment The team identifies how well they are working together currently, and what level they feel they need to be at.
Identify Key Behaviors The team identifies as many behaviors as they can that they think the team could focus on to improve, then they reach a consensus of the top two they will focus on as a team.
Individual Behaviors Feed back Each team member holds a one-on-one dialogue with all other team members. During the dialogues each member will request that his or her colleague suggest two areas for personal behavioral change that will help the team close the gap between where they are and where they want to be.
Individual Behaviors Commitment Each team member re-views their list of suggested behavioral changes and chooses the one that seems to be the most important. All team members then announce their one key behavior to the team.
Coaching & Training During the time between team sessions additional content and support materials are provided to give the team the tools they need to improve the particular behaviors they have committed to focusing on.
Monthly Team Check-ins All team members ask for brief five-minute monthly suggestions from all other team members on how they can increase their effectiveness in: 1) the one key behavior common to all team members, 2) the one key per-sonal behavior generated from team member input, and 3) overall effective behavior as a team member.
3-Month Reassessment Conduct a mini-survey follow-up in approximately 3 months. From the mini-survey each team member will receive confidential feedback from all other team members on their perceived change in effectiveness. This survey will include the one common behavioral item, the one personal behavioral item, and the overall team member item.
Individual Results Feed back In a team meeting each team member discusses key learning s from their mini-survey results, and ask for further suggestions in a brief one-on-one dialogue with each other team member.
Team Results Feed back The team reviews the summary results and discusses how the team as a whole is doing in terms of increasing its effectiveness in the two key behaviors that were selected for all team members.
Keep The Momentum Every team member continues to con-duct brief, monthly, “progress report” sessions with all other team members. Re-administer the mini-survey 6 months after the beginning of the process and again after one year.
Anniversary Review Session A summary session with the team one year after the process has started. We review the results of the final mini-survey, and ask the team members to rate the team’s effectiveness on where they are versus where they need to be in terms of working together as a team. Compare these ratings with the original ratings that were calculated one year earlier. Give the team positive recognition for improve-ment in teamwork, and have each team member (in a brief one-on-one dialogue) recognize each of their colleagues for improvements in behavior that have occurred over the past twelve months.